FAQs

G/T Outdoor Professionals

Have a landscaping or hardscaping-related question? We have the answer at G/T Outdoor Professionals. Check out these FAQs and give us a call today for more information!

  • How do I sign up for services?

    We invite you to reach out to us or request an estimate using the form. We'll schedule a visit to provide you with a free assessment of your lawn care needs.

  • Why choose G/T Outdoor Professionals over another company?

    Our track record speaks for itself, with nearly 100% retention among first-time customers. We're committed to delivering exceptional, personalized customer service that's tailored to your specific requirements.

  • How do you bill me for services?

    We issue invoices after service completion. For mowing services, we require a credit card on file, which is charged weekly following service delivery. Landscape and other services are billed upon completion, with payment due at that time.

  • If the weather is bad, will my treatment be pushed back to a later date?

    Rest assured, we'll treat your lawn within the appropriate timeframe. Weather conditions significantly influence our treatment schedule. For mowing services, if your regular cut day is too wet, we'll return on the next dry day.

  • It rained shortly after my lawn treatment was completed. Is it still okay?

    Generally, rainfall within an hour of treatment isn't a concern as our treatments benefit from watering. However, if there's a heavy downpour immediately after treatment, please contact us to assess if reapplication is necessary.

  • Do I have to be present during your treatments?

    Your presence isn't required during treatments. Our efficient process typically takes less than a minute per thousand square feet of lawn. If you prefer to be present, we're happy to schedule a convenient time for you.

  • How often should I mow?

    For optimal lawn health, mowing every four to five days is recommended. Prolonged intervals between mowing can be detrimental to grass health. It's advisable to avoid mowing wet lawns or during peak heat hours.